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Complainant: Dr Mark Wilkinson
Complaint Topic: Transfers: general
Ref: PO-2448
Outcome: Not upheld
Respondent: NHS Business Services Authority (NHSBSA)
Type: Pension complaint or dispute
Date:

Subject

Dr Wilkinson complains that NHSBSA wrongly refused to allow a transfer of his University Superannuation Service (USS) pension rights into the NHS Pension Scheme (NHSPS) when he returned to NHS employment in March 2006.

The Deputy Pensions Ombudsman’s determination and short reasons

The complaint should not be upheld against NHSBSA. Although I have no reason to doubt that Dr Wilkinson had wanted to transfer his USS pension rights to the NHSPS back in 2006, I am not persuaded that his failure to do so at the time can be attributed to any shortcomings on the part of NHSBSA to provide him with adequate information about the new transfer procedure.

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