Local Government Pension Scheme (PO-2780 and PO-4183)
Complainant: Mr and Mrs A S McNee
Complaint Topic: Death benefits
Ref: PO-2780 and PO-4183
Outcome: Upheld
Respondent: 1. The Royal Borough of Kensington and Chelsea (RBKC)
2. Capita
2. Capita
Type: Pension complaint or dispute
Date:
Subject
Mr and Mrs McNee have complained that RBKC and Capita failed to pay the lump sum death benefit payable on the death of their daughter to them, contrary to her expression of wish.
The Pensions Ombudsman’s determination and short reasons
The complaint should be upheld against RBKC because they failed to give proper consideration to Mr and Mrs McNee as potential eligible recipients of the death grant.
View determination
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