Sodexo Pension Fund (PO-2875)
Complainant: Mr Julian Squire
Complaint Topic: Misquote/misinformation
Ref: PO-2875
Outcome: Partly upheld
Respondent: 1. Aon Hewitt (Administrator),
2. The Trustees of the Sodexo Pension Fund (the Trustees)
2. The Trustees of the Sodexo Pension Fund (the Trustees)
Type: Pension complaint or dispute
Date:
Subject
Mr Squire complains that the Trustees and Administrator provided him with incorrect information over a period of 13 years regarding his entitlement from his deferred benefits. He says he based certain decisions on this misinformation.
The Deputy Pensions Ombudsman’s determination and short reasons
The complaint should be upheld against the Administrator because they provided information which they ought to have known was incorrect to Mr Squire causing him distress and inconvenience. The complaints against the Trustees cannot be upheld.
View determination
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