Marks and Spencer Pension Scheme (PO-382)
Complainant: Mrs S Venables
Complaint Topic: Misquote/misinformation
Ref: PO-382
Outcome: Partly upheld
Respondent: Marks & Spencer Pension Trust Ltd
Type: Pension complaint or dispute
Date:
Mrs Venables complains that the Trustee of the Scheme failed to make her aware that a deduction would be applied to her pension when she reached the state retirement age. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Marks and Spencer Pension …
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