Marks and Spencer Pension Scheme (PO-485)
Complainant: Mrs Vicki Brown
Complaint Topic: Misquote/misinformation
Ref: PO-485
Outcome: Partly upheld
Respondent: Marks & Spencer Pension Trust Ltd
Type: Pension complaint or dispute
Date:
Mrs Brown complains that Marks & Spencer Pension Trust Ltd (the Trustee) has applied the state pension deduction from age 60 in 2018 and not from April 2023 as previously notified to her. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be partly upheld against …
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