We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Marks & Spencer Pension Scheme (PO-5252)

Complainant: Mrs Sally Wyllie
Complaint Topic: Misquote/misinformation
Ref: PO-5252
Outcome: Not upheld
Respondent: Marks & Spencer Pension Trust Ltd
Type: Pension complaint or dispute
Date:

Subject

Mrs Wyllie complains that the Trustee has incorrectly applied the state benefit deduction from her 60th birthday in 2014.

The Deputy Pensions Ombudsman’s determination and short reasons

The complaint should not be upheld against the Trustee because there has been no maladministration. The Trustee has dealt with Mrs Wyllie’s pension in accordance with the Scheme rules, which states that her state pension age is her 60th birthday.

 

View determination

Download

Related decisions

  • Fee Paid Judicial Pension Scheme (CAS-45233-Y4G1)
    Complainant: Mr T
    Respondent: Ministry of Justice
    XPS Pensions Consulting Limited
    Outcome: Upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-45233-Y4G1
    Date:
  • Firemen’s Pension Scheme 1992 (CAS-84084-B7D5)
    Complainant: Mr S
    Respondent: South Wales Fire & Rescue Authority
    Rhondda Cynon Taff County Borough Council
    Outcome: Upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-84084-B7D5
    Date:
View all decisions