Teachers’ Pension Scheme (Scotland) – Prudential AVC Facility (PO-3448)

Subject

Mr Blacker complains that Prudential’s sales representative improperly persuaded him to pay additional voluntary contributions (AVCs) to Prudential. He alleges that the sales representative’s advice was heavily weighted in favour of AVCs rather than Past Added Years (PAY).

The Pensions Ombudsman’s determination and short reasons

The complaint should not be upheld against Prudential because there is no evidence that injustice was caused to Mr Blacker as a result of any maladministration on the part of Prudential.