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Local Government Pension Scheme (PO-4378)

Complainant: Miss Paula Marshall
Complaint Topic: Interpretation of scheme rules/policy terms
Ref: PO-4378
Outcome: Upheld
Respondent: Barnsley Metropolitan Borough Council
Type: Pension complaint or dispute
Date:

Complaint summary

Miss Marshall has complained that Barnsley have refused her request to allow the late transfer of the pension benefits from previous employments.

Summary of the Ombudsman’s determination and reasons

The complaint should be upheld because Barnsley did not take proper account of all relevant factors in deciding whether to extend the period for transfer.

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