NHS Pension Scheme (PO-4595)
Complainant: Mrs Valerie Haine
Complaint Topic: Benefits: incorrect calculation
Ref: PO-4595
Outcome: Not upheld
Respondent: Kent and Medway NHS and Social Care Partnership Trust
Type: Pension complaint or dispute
Date:
Complaint summary
Mrs Haine has complained that as a result of the Trust providing NHS Pensions with incorrect information her pension benefits have been overpaid.
Summary of the Ombudsman’s determination and reasons
The complaint is not upheld. Whilst the Trust’s provision of incorrect information to NHS Pensions amounts to maladministration, there is no financial loss and the Trust’s offer of compensation is sufficient.
View determination
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MyCSP
Outcome: Not upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-100357-F0Y8Date: