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Complainant: Mrs Susan Readman
Complaint Topic: Interpretation of scheme rules/policy terms
Ref: PO-5309
Outcome: Upheld
Respondent: 1. Secretary of State for Health
2. Legacy Department
Type: Pension complaint or dispute
Date:

Complaint summary

Mrs Readman has complained that the SoS, on behalf of Devon Primary Care Trust (the Trust) – her former employer, refused to authorise the payment of unreduced early retirement benefits to her.

Summary of the Ombudsman’s Determination and reason

The complaint should be upheld against SoS because their decision refusing to authorise the payment of unreduced early retirement benefits to Mrs Readman was perverse.

 

 

 

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