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Royal London Personal Pension (PO-7126)

Complainant: Miss Donna-Marie Hughes
Complaint Topic: Pension liberation
Ref: PO-7126
Outcome: Not upheld
Appeal outcome: Upheld
Respondent: Royal London Group
Type: Pension complaint or dispute
Date:
Appeal: Yes

Complaint summary

Miss Hughes complains that Royal London refused to act on her request to transfer her benefits from her personal pension plan to the Babbacombe Road 1973 Limited SSAS.

 

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