Mineworkers’ Pension Scheme (PO-9113)
Complainant: Mr Ian Loasby
Complaint Topic: Benefits: incorrect calculation
Ref: PO-9113
Outcome: Not upheld
Respondent: Trustees of the Mineworkers Pension Scheme
Type: Pension complaint or dispute
Date:
Complaint summary
Mr Loasby has complained that the Trustees provided him with an incorrect quotation of his benefits from the Scheme and reduced his pension when the error was discovered.
Summary of the Ombudsman’s determination and reasons
The complaint should not be upheld against the Trustees because Mr Loasby is not entitled to the incorrect pension he was receiving. The Trustees have written off the overpayment and this amounts to sufficient compensation for the loss caused to Mr Loasby.
View determination
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MyCSP
Outcome: Not upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-100357-F0Y8Date: