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Complainant: Mrs D
Complaint Topic: Ill Health
Ref: PO-10582
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs D’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs D has complained that her application for Tier 2 ill health retirement benefits has been declined on the basis that she was receiving ongoing treatment.

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