Local Government Pension Scheme (PO-11719)
Complainant: Mrs R
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: PO-11719
Outcome: Upheld
Respondent: 1. Dover District Council
2. Kent County Council
2. Kent County Council
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
Mrs R’s complaint is upheld in part to the extent that this matter has caused her significant distress and inconvenience. To put matters right, DDC should pay Mrs R £500 compensation for the non-financial injustice identified.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs R’s complaint against DDC and KCC concerns DDC’s decision to refuse Mrs R’s application for the early payment of her deferred pension benefits under regulation 30(2) of the LGPS Regulations 2007.
View determination
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