The New Airways Pension Scheme (PO-12982)

Ombudsman’s Determination

 Complaint summary

Mr N’s complaint is that the Trustees have failed to correctly follow the previous determination issued in July 2014 (the Determination) and have refused to award him an ill health pension.

Summary of the Ombudsman’s decision and reasons

The complaint should not be upheld against the Trustees because (a) I am unable to find that they failed to correctly follow the Determination; and (b) I am unable to find that they misapplied the Rules, asked themselves the wrong question, took irrelevant matters into account and reached an improper decision when they decided that Mr N was not entitled to an ill health pension.