NGF Europe Pension Fund (PO-13059)
Mr Y has complained that he was improperly refused a total incapacity pension.
Summary of the Ombudsman’s Determination and reasons
The complaint should be upheld against NGF Europe Limited (NGF) because it misdirected itself when making its decision.
- Complainant: Mrs Susan WilczynskiRespondent: NHS Business Services Authority (NHS BSA)Outcome: UpheldTopic: Injury benefitRef: PO-3498Date:
- Complainant: Mrs RM McKeigueRespondent: Scottish Mutual (the manager)Ref: R00365Date: