We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

NGF Europe Pension Fund (PO-13059)

Complainant: Mr Y
Complaint Topic: Ill Health
Ref: PO-13059
Outcome: Upheld
Respondent: NGF Europe Limited
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

 Complaint Summary

Mr Y has complained that he was improperly refused a total incapacity pension.

Summary of the Ombudsman’s Determination and reasons

The complaint should be upheld against NGF Europe Limited (NGF) because it misdirected itself when making its decision.

View determination

Download

Related decisions

  • NHS Pension Scheme (CAS-84421-B4L3)
    Complainant: Mrs N
    Respondent: NHS Business Service Authority
    Outcome: Not upheld
    Complaint Topic: Ill Health
    Ref: CAS-84421-B4L3
    Date:
  • HBOS Final Salary Pension Scheme (CAS-41301-W1K6)
    Complainant: Ms S
    Respondent: Willis Towers Watson (WTW)
    Lloyds Banking Group (the Employer)
    Lloyds Banking Group Pensions Trustees Limited (the Trustee)
    Outcome: Not upheld
    Complaint Topic: Ill Health
    Ref: CAS-41301-W1K6
    Date:
View all decisions