THUS Group plc Pension Scheme (PO-6446)

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by Aon and the Trustees.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr Y was an associated case linked to the case of PO-6444, which has been determined. Mr Y’s complaint differed slightly because Mr Y left service early due to being made redundant. However the overall theme of his complaint is no different from PO-6444 and as such my overall findings will not differ from PO-6444.

Mr Y complained that the Trustees and Aon have not calculated the final pensionable salary correctly, resulting in a lower than expected pension. Mr Y says that the Trustees have not treated him, as a protected person under the Electricity Act of 1988 and have not applied the pensionable salary dynamisation.