HSBC Bank (UK) Pension Scheme (PO-6567)

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by the Trust.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E complains that the Trust wrongly decided not to change its pension payment date from 1 April to 6 April 2014 for the Gibbs Section of the Scheme following the introduction of Real Time Information (RTI) by H M Revenue and Customs (HMRC) and, as a result, he has had to pay an additional £582.30 income tax during the tax year ended 5 April 2014.