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Western United Group Pension Scheme (PO-7468)

Complainant: Mr S
Complaint Topic: Interpretation of scheme rules/policy terms
Ref: PO-7468
Outcome: Not upheld
Respondent: 1. Trustees of the Western United Group Pension Scheme
2. Vestey Foods UK Ltd
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr S’s complaint and no further action is required by the Trustees or Vestey.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr S has complained that he was promised a full pension at age 60 but the Trustees have said that he can only have a reduced pension at age 60 as the normal retirement age under the Scheme is age 65.

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