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Police Pension Scheme (PO-8229)

Complainant: Mrs N
Topic: Benefits: incorrect calculation
Ref: PO-8229
Outcome: Upheld
Respondent: Gwent Police
Type: Pension complaint or dispute

Ombudsman’s Determination


Mrs N’s complaint is upheld and to put matters right Gwent Police Pensions should cease the deduction of Employment and Support Allowance (ESA) from Mrs N’s Injury Pension and refund to Mrs N all ESA deductions that have been made to date with interest.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs N’s complaint is that Gwent Police have deducted ESA from her Injury Pension since February 2013.

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