NHS Business Services Authority (PO-8256)
Complainant: Dr A
Complaint Topic: Benefits: incorrect calculation
Ref: PO-8256
Outcome: Not upheld
Respondent: NHS Pension Scheme
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Dr A’s complaint and no further action is required by NHS BSA.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Dr A has complained that the level of pension benefits that he is receiving is less than he was expecting. He relied on the incorrect retirement statements when making a decision to retire and when he discovered that the pension would be less than expected, he had to continue to work for longer than he had planned.
View determination
DownloadRelated decisions
- ReAssure Personal Pension Plan (CAS-53873-S2G7)Complainant: Mr IRespondent: ReAssure LimitedOutcome: Partly upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-53873-S2G7Date:
- The Principal Civil Service Pension Scheme (CAS-100357-F0Y8)Complainant: Mr YRespondent: Cabinet Office
MyCSP
Outcome: Not upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-100357-F0Y8Date: