Firefighters’ Pension Scheme (PO-9965)
2. London Pensions Fund Authority
Ombudsman’s Determination
Outcome
I do not uphold Mr L’s complaint and no further action is required by BFRA, Mr L’s previous employer, and LPFA, the Scheme administrator.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr L complains that the respondents provided him with incorrect estimates of his pension benefits on 4 different occasions, which he relied on when deciding to retire.
View determination
DownloadRelated decisions
- ReAssure Personal Pension Plan (CAS-53873-S2G7)Complainant: Mr IRespondent: ReAssure LimitedOutcome: Partly upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-53873-S2G7Date:
- The Principal Civil Service Pension Scheme (CAS-100357-F0Y8)Complainant: Mr YRespondent: Cabinet Office
MyCSP
Outcome: Not upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-100357-F0Y8Date: