UPM – Kymmene (UK) Pension Scheme (PO-6059)
Ombudsman’s Determination and reasons
I do not uphold Mr S’ complaint and no further action is required by Capita and the Trustees.
My reasons for reaching this view are explained in more detail below.
Complaint summary
Mr S has complained that the Trustees of the Scheme incorrectly amended the equalisation date, which resulted in a reduction in his annual pension. The Trustees have amended his pension by revising the increases that were due in order to cover the overpayment.