Bennett Pension Trust Family Suntrust Scheme (PO-10834)
Complainant: Mr T
Complaint Topic: Death benefits
Ref: PO-10834
Outcome: Not upheld
Respondent: AXA Wealth
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr T’s complaint and no further action is required by AXA.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr T’s complaint about AXA, the administrator, is that they have refused to allow a ‘dependant’s flexi-access drawdown’ following the death of his wife in March 2015.
View determination
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