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Federated Flexiplan No 1 Scheme (PO-11175)

Complainant: Mrs T
Complaint Topic: Benefits: incorrect calculation
Ref: PO-11175
Outcome: Not upheld
Respondent: Entrust Pension Limited
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

 Complaint summary

Mrs T has complained that the Trustee has not calculated her benefits in accordance with two judgments issued by the Courts in 2012.

Summary of the Ombudsman’s determination and reasons

The complaint should not be upheld against the Trustee because it has correctly applied the Plan rules and the Court judgments in Mrs T’s case.

View determination

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