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Schlumberger UK Pension Scheme (PO-11643)

Complainant: Mrs E
Complaint Topic: Death benefits
Ref: PO-11643
Outcome: Not upheld
Respondent: Schlumberger Trust Company Limited
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs E’s complaint, and no further action is required by the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs E’s complaint is about the way in which the Trustee of the Scheme has distributed the lump sum death benefits arising on the death of Mr P, her brother.

View determination

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