Napier Brown Retirement Benefits Plan (PO-12055)
Complainant: Mr D
Complaint Topic: Benefits: incorrect calculation
Ref: PO-12055
Outcome: Not upheld
Respondent: The Trustees of the Napier Brown Retirement Benefits Plan
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr D’s complaint and no further action is required by the Trustees.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr D has complained he is not receiving the same benefits that were quoted in statement received in 1991. Mr D is unhappy that the annual pension he is now receiving is lower, and that the benefits he transferred from a previous scheme have not been increased.
View determination
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