BlackRock Pension Plan (PO-12402)
Complainant: Mr S
Complaint Topic: Fund switches
Ref: PO-12402
Outcome: Not upheld
Respondent: BlackRock
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr S’ complaint and no further action is required by BlackRock.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr S has complained that he has suffered a financial loss because there were periods of time in 2014 and 2016, where he was unable to make investment switches.
View determination
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