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Prudential Platinum Pension (PO-12852)

Complainant: Mr R
Complaint Topic: Transfers: general
Ref: PO-12852
Outcome: Not upheld
Respondent: Nomenca / NM Group
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by Nomenca / NM Group.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr R’s complaint is that Nomenca / NM Group has refused to make up the shortfall in his pension on retirement, following the transfer of his employment under the TUPE Regulations.

View determination

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