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NHS Pension Scheme (PO-13368)

Complainant: Mrs N
Complaint Topic: Ill Health
Ref: PO-13368
Outcome: Not upheld
Respondent: Betsi Cadwaladr
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by the employer.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs N’s complaint is that her late husband’s employer should have notified NHSPS that a commuted ill health pension was due rather than a death in service lump sum.

View determination

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