Universities Superannuation Scheme (PO-13938)
Ombudsman’s Determination
Outcome
I do not uphold Professor M’s complaint and no further action is required by the Trustee.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Professor M’s complaint is about the changes to the actuarial assumptions and factors used in the calculation of a 1% pension share for his ex-wife. He says that the Trustee has not provided an adequate explanation of the differences between the figures provided on 12 May 2015 and 24 August 2015.
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MyCSP
Outcome: Not upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-100357-F0Y8Date: