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Universities Superannuation Scheme (PO-13938)

Complainant: Professor M
Complaint Topic: Benefits: incorrect calculation
Ref: PO-13938
Outcome: Not upheld
Respondent: The Trustee of the Universities Superannuation Scheme
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Professor M’s complaint and no further action is required by the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Professor M’s complaint is about the changes to the actuarial assumptions and factors used in the calculation of a 1% pension share for his ex-wife. He says that the Trustee has not provided an adequate explanation of the differences between the figures provided on 12 May 2015 and 24 August 2015.

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