Principal Civil Service Pension Scheme (PO-13953)
Complainant: Mr Y
Complaint Topic: Transfers: general
Ref: PO-13953
Outcome: Not upheld
Respondent: MyCSP
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr Y’s complaint and no further action is required by MyCSP.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr Y has complained that MyCSP did not provide him with a transfer value quotation in time for him to transfer his benefits to a defined contribution scheme. Mr Y is also unhappy about the way his complaint was handled.
View determination
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