NHS Pension Scheme (PO-14225)
2. NHS Business Services Authority (NHSBSA)
Ombudsman’s determination
Outcome
I do not uphold Mrs T’s complaint and no further action is required by the Trust and NHSBSA.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs T is complaining about the Trust and NHSBSA because she is unhappy about the reduction applied to her pension. She says that she was not informed that she would lose her special class status if she retired before age 55, and the effect this would have on her pension.
View determination
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MyCSP
Outcome: Not upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-100357-F0Y8Date: