Local Government Pension Scheme (PO-14469)

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by Camden Council.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N says Camden Council led him to believe that he would receive 50% of the total death grant due from the Scheme following the death of his cousin. But instead Camden Council paid it to the estate.

Mr N says Camden Council appears to have been unduly influenced by inaccurate statements made about him by the personal representative, the main beneficiary of the estate.