NHS Pension Scheme (PO-14683)

Ombudsman’s Determination

Outcome

I do not uphold Mrs E’s complaint. However, NHSBSA should provide Mrs E with a reconciliation of how they arrive at the sum of £24,000 being due in underpaid pension contributions and explain whether or not this sum includes overpaid pension contributions from Mrs E’s other sources of income.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs E has complained that NHSBSA wrote to her in May 2015 and claimed that she should not have paid pension contributions from three sources of income as a non-GP partner and that she and her husband would be treated as having had an equal distribution of profits from one practice. Therefore her pension entitlement would be corrected and the Partnership would be required either to pay the underpaid contributions of approximately £24,000 or these would be offset against her pension benefits. Mrs E says the profits were not shared equally between her and her husband and pension contributions were paid on this basis.