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Civil Service Injury Benefit Scheme (PO-14710)

Complainant: Mr E
Complaint Topic: Interpretation of scheme rules/policy terms
Ref: PO-14710
Outcome: Upheld
Respondent: 1. The Cabinet Office
2. MyCSP
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

Mr E’s complaint is upheld and to put matters right the CO should cease the deduction of Employment Support Allowance (ESA) from his Injury Pension and refund to him all ESA deductions that have been made to date, with interest.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E’s complaint is that MyCSP has been deducting an amount equal to his ESA benefit payments from his Injury Pension.

View determination

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