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Lucas Yuasa Pension Scheme (PO-14738)

Complainant: Mrs S
Complaint Topic: Death benefits
Ref: PO-14738
Outcome: Not upheld
Respondent: AON Hewitt and Rothesay Life
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs Y’s complaint and no further action is required by AON Hewitt or Rothesay.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs S has said that her late husband’s AVC fund should be paid to her as a lump sum of approximately £12,500.

View determination

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