Teachers’ Pensions Scheme (PO-15333)
Complainant: The estate of the late Mrs A (represented by Mr I)
Complaint Topic: Misquote/misinformation
Ref: PO-15333
Outcome: Not upheld
Respondent: Teachers’ Pensions
Teachers’ Pensions
Teachers’ Pensions
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr I’s complaint and no further action is required by Teachers’ Pensions.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr I says, following the death of his grandmother, Mrs A, he acted on incorrect information provided by Teachers’ Pensions and personally paid back an amount of overpaid pension. The money should instead have been deducted from the short term pension payable to her spouse.
View determination
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