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Complainant: Mrs S
Complaint Topic: Ill Health
Ref: PO-15575
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs S’ complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs S has complained that her eligibility for ill health retirement benefits has not been properly considered.

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