Local Government Pension Scheme (PO-15823)

Ombudsman’s Determination

Outcome

Mrs T complaint is upheld but, because the Council has now agreed to reconsider her application for an ill health pension, the directions I have made are only in respect of compensation for the significant non-financial injustice she has suffered, the time frames to which the Council should act and the review of her benefits, should she be awarded Tier 3 benefits.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs T was employed by the Council as a Project Finance Officer. In May 2011 she received a redundancy notice. A few days later Mrs T applied for ill health retirement, citing short term memory problems and depression. Her application was turned down by the Council.