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Girls Day School Trust Pension Scheme (PO-15966)

Complainant: Ms E
Complaint Topic: Death benefits
Ref: PO-15966
Outcome: Not upheld
Respondent: 1. GDST Pension Trustees Limited (the Trustees)
2. Conduent HR Services (the Administrators)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Ms E’s complaint and no further action is required by the Trustees or the Administrators.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Ms E’s complaint about the Trustees and the Administrators of the Scheme is that they refused to award her the death benefits from her late ex-husband’s pension in the Scheme.

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