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Teachers’ Pension Scheme (PO-15970)

Complainant: Mrs N
Complaint Topic: Misquote/misinformation
Ref: PO-15970
Outcome: Not upheld
Respondent: Teachers' Pensions
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by TP.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs N is complaining that TP did not provide sufficient information when she reached age 60. She made the decision not to take her benefit and continued working, which she believes has disadvantaged her.

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