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Fidelity/WMI Ltd Group Personal Pension Plan (PO-16062)

Complainant: Dr N
Complaint Topic: Administration
Ref: PO-16062
Outcome: Not upheld
Respondent: Fidelity International
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Dr N’s complaint and no further action is required by Fidelity.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Dr N has complained that Fidelity has not provided adequate assurance that a change to the Plan would not entail any additional cost to him.

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