Airways Pension Scheme (PO-16313)
Ombudsman’s Determination
Outcome
I do not uphold Ms E’s complaint and no further action is required by the Trustee.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Ms E’s complaint is about the payment of death benefits under the Scheme in respect of her late brother, Mr E, who passed away in October 2015. She does not agree with the Trustee’s decision to pay all of the death benefits to Mr N, who was a friend and work colleague of Mr E.
View determination
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