NHS Pension Scheme (PO-17201)
Complainant: Mrs T
Complaint Topic: Benefits: incorrect calculation
Ref: PO-17201
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mrs T’s complaint and no further action is required by NHS BSA.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs T’s complaint is that her pension benefits had been overstated, because the value of her transferred-in membership credit from the Local Government Pension Scheme (LGPS) was incorrectly recorded by NHS BSA for a number of years.
View determination
DownloadRelated decisions
- ReAssure Personal Pension Plan (CAS-53873-S2G7)Complainant: Mr IRespondent: ReAssure LimitedOutcome: Partly upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-53873-S2G7Date:
- The Principal Civil Service Pension Scheme (CAS-100357-F0Y8)Complainant: Mr YRespondent: Cabinet Office
MyCSP
Outcome: Not upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-100357-F0Y8Date: