Scotia Gas Networks Pension Scheme (PO-17290)
Complainant: Mr E
Complaint Topic: Misquote/misinformation
Ref: PO-17290
Outcome: Not upheld
Respondent: SGN Pension Scheme
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr E’s complaint and no further action is required by SGN.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr E is complaining that his Cash Equivalent Transfer Value (CETV) will be less than he was originally quoted.
View determination
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