Local Government Pensions Scheme (PO-17396)
Complainant: Mr N
Complaint Topic: Transfers: general
Ref: PO-17396
Outcome: Partly upheld
Respondent: Northumberland County Council
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
Mr N’s complaint against NCC is partly upheld, but there is a part of the complaint I do not agree with. To put matters right (for the part that is upheld) NCC should pay Mr N £500 for distress and inconvenience.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr N has complained that NCC have said he is not able to transfer his benefits to another provider.
View determination
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