Tailsman Personal Pensions Plan (PO-18017)
Complainant: Mr T
Complaint Topic: Benefits: incorrect calculation
Ref: PO-18017
Outcome: Not upheld
Respondent: Royal London
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr T’s complaint and no further action is required by RL.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr T’s complaint is that RL reduced the terminal bonus payable under the Plan.
View determination
DownloadRelated decisions
- ReAssure Personal Pension Plan (CAS-53873-S2G7)Complainant: Mr IRespondent: ReAssure LimitedOutcome: Partly upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-53873-S2G7Date:
- The Principal Civil Service Pension Scheme (CAS-100357-F0Y8)Complainant: Mr YRespondent: Cabinet Office
MyCSP
Outcome: Not upheldComplaint Topic: Benefits: incorrect calculationRef: CAS-100357-F0Y8Date: