Teachers’ Pension Scheme (PO-18556)
Complainant: Mrs S
Complaint Topic: Misquote/misinformation
Ref: PO-18556
Outcome: Not upheld
Respondent: 1. Department for Education
2. Teachers' Pensions (TP)
2. Teachers' Pensions (TP)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mrs S’ complaint and no further action is required by Department for Education or TP.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs S has complained that TP ought to have told her in 2015 that it was possible for her to take a phased retirement within the Scheme.
View determination
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