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Local Government Pension Scheme (PO-7525)

Complainant: Mrs L
Complaint Topic: Ill Health
Ref: PO-7525
Outcome: Upheld
Respondent: Norfolk County Council
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

Mrs L’s complaint is upheld and to put matters right the Council shall consider whether Mrs L satisfied the criteria for Tier 2 benefits as at June 2014 and that this whole matter has caused Mrs L significant distress and inconvenience, which warrants a payment to Mrs L by the Council of £800.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs L’s complaint is that she was not awarded Tier 1 or Tier 2 ill health retirement benefits from the date her employment with the Council ended.

View determination

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